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Home >> Advertising >> Healthcare Marketing: Finding the Right Marketing Channels for Your Practice

April 28, 2023 by David Kaufer

Healthcare Marketing: Finding the Right Marketing Channels for Your Practice

Healthcare Marketing Channels KDMC

Are you a healthcare provider looking to attract more patients to your practice? For a practice to grow, it’s essential to have a strong online presence to attract and retain patients. However, with so many marketing channels available, it can be overwhelming to know which ones to focus on. Fear not, we are here to guide you through the process of finding the right marketing channels for your practice. Let’s explore the various marketing channels available to healthcare practitioners and find the right ones for your practice to utilize.

Understanding Your Audience

Before diving into different marketing channels, it’s essential to understand your target audience. Who are they? What are their interests and pain points? What are their preferred methods of communication? Understanding your audience will help you tailor your marketing messages and reach them more effectively.

How to Learn About Your Audience

Conducting surveys: You can conduct surveys to gather information about your target audience. You can ask questions about their demographics, interests, pain points, and preferred methods of communication. There are a variety of survey tools available, both online and offline.

Analyzing patient data: If you have a patient database, you can analyze the data to gather information about your target audience. You can look at things like age, gender, location, and medical history. This information can help you target your marketing messages more effectively.

Talking to your patients: One of the best ways to understand your audience is to simply talk to them. Ask them about their needs and wants, and what they would like to see from your healthcare practice. You can talk to patients in person, over the phone, or through online surveys.

Case Study

The Problem
Dr. Smith is a family physician who has been in practice for 20 years. They have a loyal following of patients, but he is looking to attract new patients to their practice. They know that it is important to understand their target audience in order to market their practice effectively.
The Solution
Dr. Smith decided to conduct a survey of their current patients to learn more about them. They asked questions about their demographics, interests, pain points, and preferred methods of communication. They also analyzed their patient database to gather additional information.
The Results
Dr. Smith learned that their target audience is primarily female, between the ages of 25 and 54. They are interested in health and wellness, and they are concerned about their health and the health of their families. They are also busy professionals who are looking for convenient and affordable healthcare options.
The Action
Dr. Smith used the information they learned from their survey and patient database to develop a marketing plan that would appeal to their target audience. They created a website that was easy to use and navigate, and they made sure that it was mobile-friendly. They also started a blog where they shared health and wellness tips, and they created a social media presence on Facebook, TikTok, and LinkedIn.
The Results
Dr. Smith’s marketing efforts were successful. They saw an increase in new patient visits, and they were able to attract patients who were a good fit for their practice. They were also able to increase patient satisfaction and retention.
The Conclusion
Dr. Smith’s case study shows the importance of understanding your target audience before you start marketing your healthcare practice. By taking the time to learn about your patients, you can develop marketing messages that will resonate with them and attract new patients to your practice.

Social Media Marketing is Social Proof for New Patients

Social media has become an integral part of our daily lives, and it’s a powerful tool for healthcare providers to reach and engage with patients. Platforms like Facebook, Instagram, and TikTok allow you to share educational content, promote your services, and connect with your patients in a more personal way. However, it’s essential to choose the right social media platform that aligns with your audience’s preferences.

Criteria to Think About When Selecting Your Social Media Platforms

  • Target audience: (↑ Look up! We just talked about this↑)The first step is to identify your target audience. Who are you trying to reach with your social media marketing? Once you know who your target audience is, you can start to narrow down your choices.
  • Platform demographics: Each social media platform has its own unique demographics. For example, Facebook is more popular with older adults, while Instagram is more popular with younger adults. Consider the age, gender, and interests of your target audience when choosing a social media platform.
  • Platform features: Each social media platform has its own unique features. Some platforms are better for sharing photos, while others are better for sharing videos or text. Consider the features of each platform when choosing the one that’s right for you.
  • Platform reach: How many people use the platform? The more people who use a platform, the more potential reach you have. However, it’s also important to consider the quality of the reach. For example, if you’re targeting a specific niche, you might want to choose a platform that has a smaller but more targeted audience.

For instance, if you cater to an older demographic, Facebook might be the best option as it has a higher user base among the 50+ age group. On the other hand, if you cater to a younger demographic, Instagram might be more effective as it has a higher user base among the 18-34 age group.

Search Engine Optimization (SEO) For Healthcare

When patients search for healthcare services online, they usually turn to search engines like Google. That’s why optimizing your website for search engines is crucial for your practice’s visibility online. SEO involves optimizing your website’s content, structure, and technical elements to rank higher on search engine results pages (SERPs). Higher rankings mean more visibility, which translates to more patients.

To improve your website’s SEO, you can start by conducting keyword research to identify the search terms your target audience uses to find healthcare services online. Then, incorporate these keywords into your website’s content, meta tags, and URLs. You can also optimize your website’s loading speed, mobile-friendliness, and user experience.

This probably seems daunting. SEO for healthcare practices is highly specialized and even the smallest changes if not planned can cost a practice thousands of clicks to their website. Search engine algorithms are fickle, like highly structured information, and can cost a practice thousands of dollars by a website or algorithm update.

Why Should I Hire an SEO Expert

ProsCons
They have the knowledge and experience to help you improve your website’s ranking in search engines. 
SEO is a complex and ever-changing field, and it can be difficult to keep up with the latest changes. An SEO expert will have the knowledge and experience to help you make the most of your website’s SEO potential.
It can be expensive. 
SEO experts typically charge a fee for their services. The cost of hiring an SEO expert will vary depending on the expert’s experience, the scope of the work, and the size of your website.
They will be able to keep up with the latest changes to Google’s algorithm. 
Google is constantly updating its algorithm, so it’s important to have an SEO expert who can keep up with the changes and make sure that your website is always optimized for the latest search engine trends.
You may not have as much control over the process. 
When you hire an SEO expert, you’re essentially giving them control over your website’s SEO. This can be a good thing, as it means that you can focus on other aspects of your business. However, it’s important to choose an SEO expert who you trust and who will work with you to develop a plan that meets your specific needs.
They can help you avoid making mistakes that could hurt your website’s ranking.
If you’re not familiar with SEO, it’s easy to make mistakes that could actually hurt your website’s ranking. An SEO expert can help you avoid these mistakes and make sure that your website is optimized for success.
There’s no guarantee of results. 
SEO is a long-term process, and there’s no guarantee that you’ll see results immediately. It takes time and effort to improve your website’s ranking in search engines. If you’re not patient, then hiring an SEO expert may not be the best option for you.
They can save you time and money.
SEO can be a time-consuming and expensive process, especially if you’re not familiar with it. An SEO expert can help you save time and money by doing the work for you.

Ultimately, the decision of whether or not to hire an SEO expert is a personal one. There are both pros and cons to consider, and the best decision for you will depend on your specific needs and budget.

Referral Marketing – Your Patients are Your Ambassadors

Referral marketing is a powerful marketing tactic that involves encouraging your existing patients to refer their friends and family to your practice. According to a study by Nielsen, 92% of consumers trust referrals from people they know. That’s why referrals are an effective way to attract new patients to your practice.

To encourage referrals, you can offer incentives such as discounts, free consultations, or other value-added services to your existing patients. You can also create a referral program that rewards patients for referring new patients to your practice. Referral marketing not only helps you acquire new patients but also strengthens your relationship with your existing patients.

How to Create a Successful Referral Program for Your Practice

  • Set clear goals. What do you hope to achieve with your referral program? Do you want to increase patient volume, improve patient satisfaction, or generate more revenue? Once you know what you want to achieve, you can develop a program that is designed to meet your specific goals.
    • Increase patient volume. A healthcare practice may want to increase patient volume in order to grow their business and generate more revenue. They could offer a referral program that rewards patients for referring their friends and family. For example, they could offer a $25 gift card for every new patient who is referred by a current patient.
      • Improve patient satisfaction. A healthcare practice may want to improve patient satisfaction in order to build loyalty and keep patients coming back. They could offer a referral program that rewards patients for referring their friends and family. For example, they could offer a free consultation for every new patient who is referred by a current patient.
      • Generate more revenue. A healthcare practice may want to generate more revenue in order to cover their costs and make a profit. They could offer a referral program that rewards patients for referring their friends and family. For example, they could offer a 20% discount on services for every new patient who is referred by a current patient.
    • Choose the right rewards. The rewards you offer should be valuable enough to encourage your patients to refer their friends and family. Some popular rewards include gift cards, discounts, or free services. You can also offer non-tangible rewards, such as priority scheduling or a free consultation.
      • Gift cards. Gift cards are a popular choice for referral rewards because they are versatile and can be used at a variety of stores. This makes them appealing to a wide range of patients.
      • Discounts. Discounts are another popular choice for referral rewards. They can be offered on a variety of services, such as office visits, procedures, or medications.
      • Free services. Free services are a great way to show appreciation for patients who refer their friends and family. They can be offered on a variety of services, such as consultations, screenings, or tests.
      • Priority scheduling. Priority scheduling is a valuable reward for patients who are busy and don’t have a lot of time to wait. It allows them to schedule their appointments at times that are convenient for them.
      • Free consultation. A free consultation is a great way to introduce patients to your practice and the services you offer. It also gives you a chance to assess their needs and make sure that you are the right fit for them.
    • Make it easy to participate. The easier it is for your patients to participate in your referral program, the more likely they are to do so. Make sure your program is well-publicized and that the referral process is simple and straightforward.
      • Publicize your referral program. Make sure your referral program is well-publicized so that patients know about it. You can publicize your program through your website, social media, and in your office.
      • Make the referral process simple. The referral process should be simple and straightforward. Patients should be able to refer their friends and family quickly and easily.
      • Track your results. It’s important to track the results of your referral program so that you can see what’s working and what’s not. This will help you make necessary adjustments to your program over time.
    • Track your results. It’s important to track the results of your referral program so that you can see what’s working and what’s not. This will help you make necessary adjustments to your program over time.

    By encouraging your existing patients to refer their friends and family, you can tap into a valuable source of new business. When you follow these tips, you can create a successful referral program that will help you grow your healthcare practice.

      Event Marketing To Brand Your Practice

      Event marketing is a powerful tool that can help healthcare providers connect with their current and prospective patients by building relationships through fun and education. Events can be used to raise awareness about a healthcare provider’s services, educate patients about their health, and promote healthy lifestyles.

      There are many different types of events that healthcare providers can host, such as:

      • Health fairs: Health fairs are a great way to reach a large number of people in your community and educate them about their health. Health fairs can feature a variety of activities, such as free health screenings, health education presentations, and health-related vendors.
      • Speaker series: Speaker series are a great way to bring in experts to talk about important health topics. Speaker series can be held at your healthcare provider’s office, at a local library or community center, or online.
      • Patient education classes: Patient education classes are a great way to teach patients about their health conditions and how to manage them. Patient education classes can be held at your healthcare provider’s office or online.
      • Community events: Healthcare providers can also get involved in community events, such as health walks, 5Ks, and festivals. Getting involved in community events is a great way to show your support for your community and raise awareness about your healthcare provider’s services.

      When planning an event, it is important to keep your target audience in mind. What are their interests? What are their needs? What are their pain points? Once again comes back to understanding who your target patient is so you can tailor your event to their specific needs.

      Your event won’t get off of the ground without promoting it effectively. By using a variety of channels to promote your event, such as your website, social media, email, and print advertising you a lot of people! Be extra thorough by including all as much detail as possible about your event, such as the date, time, location, and cost.

      By following these tips, you can plan and execute successful event marketing campaigns that will help you connect with your target audiences, build relationships, and generate leads.

      Reaching Out to New Patients with Email Marketing

      Email marketing is a highly effective marketing channel for healthcare practitioners. By collecting email addresses from your patients and potential patients, you can send them regular newsletters, updates, and promotional offers. Email marketing allows you to stay top-of-mind with your patients, promote your services, and drive traffic to your website.

      Here are some tips for creating a successful email marketing campaign for your healthcare practice:

      1. Start with a strong subject line. The subject line is the first thing your patients will see, so it’s important to make it clear and attention-grabbing.
      2. Personalize your emails. When you personalize your emails, you’re showing your patients that you care about them and that you’re not just sending out mass emails. You can personalize your emails by using their names, or by including information about their health history.
      3. Keep your emails short and sweet. No one wants to read a long email, so make sure your emails are short and to the point. Get to the point quickly and don’t ramble.
      4. Use visuals. People are more likely to read and remember emails that have visuals, such as images, infographics, or videos.

      Email Example for a Patient Acquisition Campaign

      Here are some tips for creating a successful email marketing campaign for your healthcare practice:

      Subject: Looking for a new doctor? We’d love to meet you!
      Body:
      Hi [Name],
      I hope this email finds you well.
      My name is [Your Name] and I’m a [Your Title] at [Your Practice Name]. I’m reaching out to you today because I’m interested in learning more about your healthcare needs.
      I know that finding a new doctor can be a daunting task, but I want to assure you that we’re here to make the process as easy as possible for you. We offer a wide range of services, including [List of Services], and we’re confident that we can provide you with the care you need.
      We’d love to invite you to schedule a free consultation with one of our doctors. This is a great opportunity for you to learn more about our practice and to see if we’re a good fit for you.
      To schedule your free consultation, simply click on the link below.
      [Link to schedule consultation]
      We look forward to hearing from you!
      Sincerely, [Your Name]

      This email is effective because it is personalized, informative, and persuasive. It starts by addressing the recipient by name, which shows that the sender has taken the time to learn about them. The email then goes on to provide information about the practice, its services, and its doctors. Finally, the email ends with a call to action that encourages the recipient to schedule a free consultation.
      Call to action:
      We’d love to meet you!
      We look forward to hearing from you!
      To schedule your free consultation, simply click on the link below.

      This is just an example, so feel free to customize it to fit your specific needs.

      Digital Advertising for Your Practice

      Digital advertising for those in the healthcare sector to reach and engage potential and current patients has become almost essential for a practice to grow and flourish. It can be used to promote a wide range of healthcare services, including:

      • Primary care
      • Specialty care
      • Dental care
      • Vision care
      • Mental health care
      • And more!

      The growth of digital advertising for healthcare over the last 30+ years has tracked with the exponential increase of people that are using online channels to find healthcare services. That’s why it’s important for healthcare practices to advertise online. By doing so, you can reach a wider audience and target your message more effectively.

      There are a variety of ways to advertise online. You can create pay-per-click (PPC) ads that appear at the top of search engine results pages (SERPs) when people search for keywords related to your practice. You can also create social media posts that share information about your practice, offer tips and advice, and connect with potential patients.

      Types of Digital Advertising

      Search engines: Search engines, such as Google and Bing, are a great way to reach people who are actively looking for information about healthcare services. You can create pay-per-click (PPC) ads that appear at the top of the search results pages when people search for keywords related to your practice.

      Social media: Social media platforms, such as Facebook, Twitter, and LinkedIn, are a great way to reach people who are interested in healthcare topics. You can create social media posts that share information about your practice, offer tips and advice, and connect with potential patients.

      Programmatic: Programmatic advertising is a type of digital advertising that uses software to automate the buying and selling of ad space. This type of advertising can be very effective for healthcare practices because it allows you to target your ads to specific audiences based on their interests, demographics, and other factors.

      Display: Display advertising is a type of online advertising that uses images, text, and videos to promote products or services. Display ads can be placed on websites, in apps, and on social media platforms.

      Native advertising: Native advertising is a type of online advertising that is designed to blend in with the surrounding content. Native ads are often published in newsfeeds or on other high-traffic pages.

      One of the best things about online advertising is that it’s very trackable. You can see how many people see your ads, how many people click on them, and how many people take action after seeing them. This information can help you fine-tune your advertising campaigns and get the most out of your investment.

      Online advertising can also help you build relationships with potential and current patients. By creating informative, engaging, and helpful content, you can build trust and credibility with potential patients. You can also keep current patients informed about your services and offerings.

      Finally, online advertising can save you money. It’s often more cost-effective than traditional forms of advertising, such as print and television advertising. This is because online advertising is more targeted, which means that you’re less likely to waste your advertising budget on people who aren’t interested in your services.

      Overall, online advertising is a powerful tool that can help healthcare practices reach a wider audience, target their message more effectively, track their results more easily, build relationships with potential and current patients, and save money.

      Overall, digital advertising is a powerful tool that can help healthcare practices reach a wider audience, target their message more effectively, track their results more easily, build relationships with potential and current patients, and save money.

      Here are some additional tips for using digital advertising effectively in your healthcare practice:

      • Set clear goals. What do you want to achieve with your digital advertising campaigns? Do you want to increase brand awareness, generate leads, or drive traffic to your website? Once you know your goals, you can develop campaigns that are designed to achieve those goals.
      • Choose the right channels. Not all digital advertising channels are created equal. Some channels, such as social media, are better suited for reaching certain audiences than others. Consider your target audience when choosing the channels you will use for your digital advertising campaigns.
      • Create compelling content. The content you use in your digital advertising campaigns should be informative, engaging, and relevant to your target audience. If you can create content that people find valuable, they are more likely to pay attention to your ads and take action.
      • Track your results. It is important to track the results of your digital advertising campaigns so that you can see what is working and what is not. This information can help you fine-tune your campaigns and get the most out of your investment.

      By following these tips, you can use digital advertising effectively in your healthcare practice to reach a wider audience, target your message more effectively, track your results more easily, build relationships with potential and current patients, and save money.

      Wrapping Up

      Marketing your healthcare practice can be challenging. Experimenting with different channels and measuring your results is time consuming, difficult, and often expensive (getting expert help can alleviate a lot of stress). However, it is essential to determine which channels work best for your practice and to create a comprehensive marketing plan that helps you achieve your practice’s business goals. Remember, marketing should be a fun and exciting part of growing your practice, so don’t be afraid to get creative and have fun with it.

      Finding the right marketing channels for your healthcare practice is crucial for attracting and retaining patients. Social media marketing, SEO, and referral marketing are just a few examples of effective marketing channels. However, it’s important to understand your audience and tailor your marketing messages accordingly. With the right marketing strategy, you can establish your practice as a trusted healthcare provider and grow your patient base.

      Learn More About KDMC Healthcare Marketing

      • https://kdmc.agency/blog/reviews/healthcare-marketing-digital-strategies-for-patient-acquisition
      • https://kdmc.agency/blog/healthcare-marketing/how-seo-influences-local-reviews
      • https://kdmc.agency/blog/healthcare-marketing/healthcare-marketing-digital-strategies-for-patient-acquisition/

      Filed Under: Advertising, Content Marketing, Email, Healthcare Marketing, SEM, SEO, Social Media Tagged With: Healthcare marketing

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