Do Online Reviews Matter? How Reputation Management Impacts Businesses in 2019
In today’s digital age, online reviews have become a large part of your company’s reputation. Review sites like Yelp or Google enable customers to leave feedback of their experience with your company. Social media sites such as Facebook, Instagram, and Twitter can allow one negative review to go viral if it receives enough traction. With so many online outlets available, it is essential to understand what reputation management is and how it affects your company. Digital Information World provides an […]