For many businesses who wish to have a solid online presence, managing one’s reputation is a key to success. With Yelp, Google, Yahoo, and many more platforms offering customers the opportunity to post public reviews that are widely read and available for potential and existing clients, online reviews and reputation management is more important than ever before.
For example, a whopping 92 percent of users read online reviews before selecting a business. And according to Harris Interactive, 74 percent of users say they will not select a business with a poor reputation. Additionally, a one “star” difference in reviews results in a five to nine percent change in revenue. These statistics are simply too critical to ignore.
At Kaufer DMC, we recognize this need for companies to have a strong reputation, so we’re excited to announce that we’re now offering reputation management services for you and your companies’ needs!
We’ve already begun managing the reputation of one of our clients, Overlake OB/GYN. You can see the results here. As you can see, they already have nearly twice as many four and five star reviews this month alone (nine to date) – as they’ve had all year before we started the program (two).
Visit our new reputation management page for more information. From here, you can request a demo or sign up for our different service packages.
Take control of your reputation and reviews today – contact us to learn more about how we’re helping companies like yours increase the quantity and quality of your online reviews.
Written by Luke Severn
Luke is a marketing coordinator at Kaufer DMC. He loves the Arctic Monkeys, David Fincher movies, and the Portland Trail Blazers.